As generative AI (Gen AI) continues to evolve, it promises dramatic productivity gains and groundbreaking efficiencies. Yet, despite the transformative potential, fewer than 10% of organizations have effectively tapped into Gen AI’s capabilities. For businesses striving to become Digital World Class®, bridging this gap demands more than off-the-shelf solutions — it requires expert guidance, strategic execution, and data-backed insights.

This is where The Hackett Group’s Executive Advisory services come into play.

Moving Beyond the Gen AI Hype

Recent research by The Hackett Group reveals that Gen AI can increase staff productivity by up to 44%. However, most companies remain stuck in exploratory phases, overwhelmed by uncertainty, unclear ROI, and fragmented implementation paths. The challenge isn’t the technology — it’s knowing how and where to apply it to generate measurable impact.

The Hackett Group’s Executive Advisory programs are designed specifically to meet this challenge. Unlike traditional consulting models that offer generalized guidance, these programs deliver tailored, function-specific insights to help executives lead confidently in a rapidly evolving digital landscape.

What Sets Hackett’s Executive Advisory Apart?

At the heart of Hackett’s offering is a commitment to actionable, data-driven advice — not theoretical analysis. The Executive Advisory membership provides:

• Dedicated executive advisors who understand your business context and help tackle complex decisions.
• Proprietary AI tools like AI XPLR™ and ZBrain™, which convert AI potential into clear roadmaps, from ideation to execution.
• Hackett-Certified® best practices that draw from decades of performance benchmarking and real-world application.
• Diagnostic frameworks and learning sessions to train internal teams and accelerate implementation.

These aren’t static services — they’re dynamic partnerships designed to drive measurable, lasting transformation.

Tailored Support Across Key Business Functions

One of the program’s defining strengths is its coverage of core business functions, including:

• Finance: Drive smarter forecasting, risk management, and operational excellence.
• Global Business Services (GBS): Streamline service delivery with AI-led transformation.
• Payroll and HR: Leverage Gen AI to elevate employee experiences and optimize talent management.
• Information Technology: Strategically integrate Gen AI into IT roadmaps.
• Procurement: Use AI to enhance supplier collaboration, contract analysis, and spend management.

Each advisory area is backed by industry benchmarks and real-life case studies from leading enterprises, ensuring insights are not just theoretical but proven in practice.

Accelerating Gen AI-Powered Transformation

What makes Hackett’s Executive Advisory especially powerful is its full-spectrum support — from exploring opportunities to scaling solutions. Advisors work hand-in-hand with leadership teams to:

• Identify high-impact Gen AI use cases
• Build tailored adoption strategies
• Mobilize internal teams with clarity
• Monitor progress and adapt in real-time
• Train staff on new tools and frameworks

And perhaps most importantly, this support is always within reach. Members can submit unlimited inquiries, access real-time performance benchmarks, and tap into a constantly updated knowledge base of case studies and emerging practices.

Trusted by Industry Leaders

The tangible value of Hackett’s Executive Advisory services is best summarized through its client feedback. For instance, one Head of Finance Transformation noted that Hackett’s advisory approach helped design and implement a new service delivery model — at a fraction of what traditional consultants would have charged.

Similarly, a Chief Procurement Officer shared that access to Hackett’s seasoned advisors, who’ve tackled similar challenges across Fortune 500 firms, proved “priceless.”

These endorsements underscore what sets Hackett apart: strategic guidance grounded in experience, not experimentation.

Digital World Class® as a Strategic Goal

Hackett’s proprietary concept of Digital World Class® represents the pinnacle of operational maturity — combining advanced digital capabilities with top-quartile performance metrics. Reaching this level requires more than deploying tools; it demands a coordinated transformation strategy, embedded in every business unit.

Executive Advisory services provide the essential blueprint to get there. Whether through performance diagnostics, quick polls, or curated events with other performance leaders, Hackett enables organizations to benchmark, learn, and evolve continuously.

Final Thoughts

Gen AI is no longer a futuristic concept — it’s here, and it’s redefining business operations across every industry. But adopting it effectively isn’t about following trends; it’s about making bold, well-informed decisions. That’s where executive advisory services come in.

By blending deep domain expertise, proprietary AI tools, and decades of benchmarking data, The Hackett Group helps leadership teams act with confidence and clarity. For organizations ready to unlock Gen AI’s full potential and fast-track their journey to Digital World Class® status, Hackett’s Executive Advisory services offer the strategic edge they need.